To retrieve your Login ID, use the Contact Us page.
To retrieve your Password, click on Login,
then on the Forgot password link to receive an
email containing your Password.
Passwords are case sensitive. Ensure that your
Caps Lock key is off while typing your
password. If you are still experiencing
difficulty, Contact Us.
Click the link in your invitation email from
KIXKO to access your course. Sign in using your
email address and supplied temporary password.
If you don’t see an email from KIXKO, check
your spam folder.
Yes, you can access the KixSMART Course
Summary by clicking on the correct course in
the My Courses tab of My Account.
Upon completion of each course, you will have
access to the e-test by going to My Account
and clicking the correct course from My
Courses. The e-test will appear in the list.
The system will total your grade and let you
know the score. You will also be made aware of
the incorrect answers.
If you did not successfully complete the
e-test, you can return to the course to review
the modules and then proceed to take the test,
or if you feel you are prepared then you may
immediately enter to retake the e-test.
You may take the e-test as many times as
required, with an advisory email sent to your
supervisor after each three failed attempts.
Not a problem. Just close the course viewer
window for now. When you are ready to
continue, select the same course and you will
be prompted to resume from where you left off.
You have one year from the date of
registration to complete the course, or
whatever shorter deadline is assigned by your
KIXKO courses require that you have Flash
installed and enabled, and the most
Internet Explorer is no longer supported. All
other major browsers are supported. They must be
the most up-to-date; most browsers update
If you do not see the course on My Account
contact your Corporate Contact or Contact Us.
It’s possible we may have an old email address
on file for you. Contact Us to merge your
Log in to My Account and correct it under My Profile.
Try logging in directly through the KIXKO
website. If unsuccessful, Contact Us.
Please ensure you have answered the feedback
question following the e-test, and the
certificate will be available for download
from My Certificates in My Account. Your
browser will prompt you during the download to
choose to save or view the PDF file. Viewing
the certificate file requires a recent version
of Adobe Reader.
Ensure you have a recent version of Adobe
Reader (or similar product) to display PDF
Use Browse Courses in the header menu and narrow
down your search by jurisdiction and industry.
Select the course(s) you’d like to purchase and
click Add to Cart. Click on the Cart in the
header menu, and modify the quantity of course
places you’d like to buy. Click Proceed to
Checkout, and enter your billing details to
complete your purchase.
If you’d like to speak to our sales staff about
which KIXKO course is right for you, please call