Cancellation of registration may be made up to three(3) calendar days from the date of purchase. Requests for cancellation must be made by contacting KIXKO Inc. from the ContactUs page. Cancelled orders are automatically refunded using the same payment process as the registration and cannot be reinstated.
Upon notification of a cancellation, KIXKO will refund the full purchase price less bank charges and a $5 administration fee, except where one of the following has taken place:
- The course has been started but not completed during allotted time period,
- The course has been completed,
- A certificate has been issued,
- Course credits have been reported.
Courses are accessible for up to one year, depending on industry. Re-entry into a course will not be granted after the course expiration date.